Provided that being an agent so typically requires assembly with strangers, agent safety is a perennial topic in the true property trade and one that usually appears intractable. That is partly as a result of the overwhelming majority of brokers are unbiased contractors and brokerages, associations and a number of itemizing providers are reluctant to require private security protocols.
Certainly one of these associations is the National Association of Realtors, which nonetheless has devoted September as “Realtor Security Month” for a number of years and started issuing member security reviews in 2015. And this 12 months’s Member Safety Report from NAR discovered that extra Realtors are carrying weapons for self-defense in 2020 than they have been in 2019.
The report additionally discovered that 4 % of three,007 respondents reported being the sufferer of against the law whereas working as an actual property skilled, down from 5 % in final 12 months’s survey. One % mentioned the crime was identification theft whereas lower than 1 % every mentioned it was theft or assault. The survey’s margin of error is plus-or-minus 1.79 %.
Of those that reported being the sufferer of against the law, 35 % mentioned the crime occurred “after receiving a threatening or inappropriate e mail, textual content message, telephone name, or voicemail” whereas 17 % mentioned the crime occurred throughout an open home. Seven % every mentioned it was “Whereas assembly a brand new consumer for the primary time at a secluded location/property,” “Whereas driving a consumer in your automobile,” or “Throughout a displaying.” Greater than half, 55 %, mentioned it was below “Different” circumstances.
About half, 49 %, of respondents reported being conscious that crimes towards actual property professionals are principally predatory in nature reasonably than random acts of violence whereas 43 % mentioned they weren’t conscious, based on the report.
Realtors have been extra more likely to say they’d not skilled a state of affairs that made them worry for his or her private security or the protection of their private data in 2020 than in 2019: 72 % vs. 67 %.
Of the 23 % who reported that they’d skilled a state of affairs that made them really feel unsafe, 31 % feared for his or her security at an open home and the identical share felt unsafe throughout a displaying. Greater than 1 / 4, 27 %, reported feeling unsafe whereas assembly a brand new consumer for the primary time at a secluded location or property and the identical share reported feeling unsafe after receiving a threatening or inappropriate e mail, textual content message, telephone name or voicemail.
1 / 4 of feminine respondents and 15 % of male respondents reported experiencing a state of affairs that made them worry for his or her private security or the protection of their private data, down from 40 % and 21 % in 2019.
Location didn’t appear to matter a lot. Respondents have been almost definitely to say they feared for his or her security in a rural or suburban space (23 % every) adopted by a metro/city space (21 %) and small city (20 %).
Whereas security advocates typically implore brokers to not meet new or potential shoppers alone at an open house or at a secluded property, 51 % of respondents did the previous and 39 % did the latter in 2020. Of those who hosted an open house alone, the overwhelming majority, 75 %, didn’t really feel unsafe whereas 23 % did.
Nonetheless, 72 % of respondents mentioned they’ve private security protocols in place that they comply with with each consumer, up from 66 % in 2019. This was extra possible amongst females (75 %) than males (64 %). Simply over half, 55 %, of respondents mentioned their brokerage had normal procedures for agent security in place. About two-thirds of respondents, 67 %, mentioned their actual property workplace had normal procedures for safeguarding and correct disposal of consumer information and consumer data.
The report didn’t element what these protocols or procedures have been, however famous that “The standard respondent meets potential shoppers whom they’ve by no means met earlier than both at their workplace or in a impartial location 61 % of the time.”
When requested if their native Realtor affiliation affords security coaching as a part of their new member orientation, half mentioned they didn’t know, 38 % mentioned sure and 12 % mentioned no.
Slightly below 4 in 10 respondents, 38 %, mentioned they’d participated in a self-defense class whereas the remainder mentioned they’d not. Slightly below half, 49 %, mentioned they carried self-defense weapons, up from 44 % in 2019. The most typical weapons are pepper spray (19 %), firearm (14 %), and pocket knife (7 %).
Girls have been extra more likely to carry pepper spray than males (26 % vs. 5 %) and males have been extra more likely to carry firearms than ladies (21 % vs. 11 %).
Greater than half of respondents, 58 %, mentioned they used a smartphone security app to trace their whereabouts and alert their colleagues in case of an emergency, up from 53 % in 2019, based on the report. Probably the most generally used app listed was Discover My iPhone, which 36 % of respondents mentioned they used.
The report mentioned “many” members notify a partner, pal or member of the family of their location earlier than displaying a house with out specifying a share. Females have been extra possible to make use of apps or security notification procedures in comparison with males: 64 % vs. 47 %.